What We Collect
If you reach out, join our mailing list, or start a project with us, you might share: your name, email address, company name and any message or details you choose to include.
When you browse the Site, some technical info is collected in the background: IP address and device type, Browser and OS version, how you got here (referral URL), which pages you viewed and for how long and basic analytics (via cookies or similar tools)
How We Use This Info
We only use your information to:
Respond to your inquiries or requests
Understand how visitors interact with the Site
Improve our content, layout, and performance
Keep the Site secure and running properly
Send updates, only if you’ve subscribed
We use industry-standard tools like Google Analytics and email platforms to support this — all of which follow GDPR and similar data protection guidelines.
Sharing and Security
We never sell, rent, or trade your personal data.
We may share some data with trusted third-party services that help us operate (e.g., hosting providers, analytics tools, or email software). They only access what’s needed and are bound by strict privacy terms.
We take reasonable precautions to protect your data, but no online system is 100% secure — so we always encourage caution when sharing sensitive information.
Cookies and Tracking
Our Site uses cookies to collect limited analytics data, save preferences, and ensure smooth performance. Cookies help us:
Understand which pages are performing well
Spot and fix any errors or slowdowns
Offer a smoother experience when you return
You can adjust your browser settings to block or delete cookies at any time — though some features might not work as expected if you do.
Data Retention
We only keep your data for as long as we need to — whether that’s to reply to your message, run a project, or fulfill any legal requirements. Then it’s cleaned out. For example:
Until we’ve answered your message
While a project is in progress
As required for legal, financial, or administrative purposes
Once it’s no longer relevant, we securely delete or anonymize it.
Your Rights
Depending on where you live, you may have rights to:
Access the personal data we hold about you
Ask for corrections if it’s inaccurate
Request deletion or restrict how it’s used
Unsubscribe from marketing at any time
Withdraw consent where given
If you’d like to take action on any of the above, just email us at hello@firma.com
External Links
Our Site may contain links to third-party websites, tools, or resources — for example, partners we collaborate with, platforms where our work is featured, or external services we mention in blog posts.
Please note: once you leave our Site, we’re no longer in control. These external sites may have their own privacy policies, cookie settings, and data collection practices. We strongly recommend reviewing their terms before sharing any personal information.
Updates to This Policy
Privacy isn’t static — and neither is our business. As our tools, services, or regulations evolve, we may update this Privacy Policy to reflect those changes.
When we do, the updated version will always be posted on this page with a revised date at the top. We won’t spam your inbox, but we encourage you to check in now and then if you’re curious.
By continuing to use the Site after an update, you’re agreeing to the latest version of this policy. If anything ever feels unclear, reach out — we’re happy to clarify.
Talk to Us
Privacy can be confusing. If you’re unsure about how your data is being used — or just want to double-check something — we’re here for that.
You can email us with questions, data access requests, or anything else related to this policy. We treat every request seriously and will do our best to respond promptly and transparently.
